PRIVACY POLICY
Privacy Policy
At Plus Gold Refining Ltd, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
Plus Gold Refining Ltd is a company registered in the UK, located at 43 – 45 Spencer Street, Birmingham, B18 6DE. For any inquiries about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 0121 236 7597
2. What Data We Collect
We collect the following personal data:
- Name
- Address
- Email address
- Phone number
- Bank account number and sort code
3. How We Use Your Data
Your personal data is collected for the following purposes:
- To send invoices, pre-paid envelopes and payment
- To contact you regarding invoices or issues
- To process bank transfers
4. Data Sharing and Third-Party Tools
Plus Gold Refining Ltd does not sell or share your personal data with third parties for marketing purposes. However, we rely on trusted third-party service providers for essential business operations. These include:
- Royal Mail: For mailing services, such as sending invoices and pre-paid envelopes.
- Sage: For accounting purposes, including generating invoices and managing financial records.
- Lloyds: For processing bank transfers and payments.
- WordPress: For hosting our website.
- Outlook: For managing email communications.
These third-party providers process your data only as necessary to deliver the services they provide. We ensure they comply with data protection regulations and implement secure practices to safeguard your information.
5. Your Rights
As a data subject, you have the following rights:
- Access and Correction: You can request access to or correction of your personal data.
- Data Deletion: You can request the deletion of your personal data from our systems.
To exercise any of these rights, please contact us at [email protected] or call 0121 236 7597.
6. Data Security
We take data security seriously. Your data is securely stored on password-protected computers and systems to prevent unauthorized access.
7. Legal Compliance
As a UK-based company, we comply with the General Data Protection Regulation (GDPR) to ensure your data is collected and processed lawfully, fairly, and transparently.